577 bed Privacy Policy
Here is a detailed description of how important your personal information is to us, and how we collect, store, and keep it secure.
1. Introduction
577 bed ("we", "our", "platform") operates an online gaming and sports betting platform for users in Bangladesh. This privacy policy ("policy") explains what information we collect when you use our website https://577-bed.cam, why we collect it, and how we use and protect it.
By creating an account on this platform or using our services, you are considered to have accepted the terms of this policy. If you disagree with any part of this policy, you are requested to stop using our services.
For more general information about our services, you can read our About Us page.
2. Types of Information We Collect
We collect your information from two main sources — directly from you and automatically through your browsing activity.
2.1 Information You Provide Directly
When you register an account, make a deposit, or contact our support team, we may collect the following information:
- Full name and date of birth (for age verification; minimum age to use the service is 21+)
- Mobile number and email address
- Password (stored in encrypted form; we can never read it directly)
- National ID or passport number (if identity verification is required)
- Payment information — the last digits of your bKash, Nagad, Rocket, Upay or bank account number
2.2 Automatically Collected Information
When you browse our site, certain technical information is recorded automatically:
- IP address and device type (desktop, mobile, tablet)
- Browser name and version
- Time of site access, page-viewing patterns, and session duration
- Referring URL (where you came from before reaching our site)
- Cookies and similar tracking information
3. Purpose of Using Your Information
577 bed uses collected information for the following purposes:
- Account management: To complete registration, login, and account verification processes.
- Transaction processing: To complete deposits and withdrawals smoothly and to maintain a transaction history.
- Fraud prevention: To detect suspicious activity and prevent the opening of multiple accounts.
- Customer support: To resolve your issues via live chat or email.
- Product improvement: To analyze usage patterns and improve the site experience.
- Age and identity verification: To confirm the minimum age requirement (21+) for using the service.
- Sending notifications: To inform you about bonuses, promotions, or platform changes (if you have given consent).
4. Information Sharing and Third Parties
577 bed does not sell your personal information to any third party. However, information may be shared in certain specific cases to maintain service quality:
4.1 Payment Providers
Only the information necessary for transaction verification is shared with mobile financial service providers such as bKash, Nagad, Rocket, or Upay, and with banks. These institutions operate under their own privacy policies.
4.2 Technical Service Providers
We use third-party services for website hosting, cybersecurity, data analytics, and customer service software. These providers may only use information for the purposes we instruct and are legally bound to maintain confidentiality.
4.3 Legal Obligations
If required by applicable law in Bangladesh, a court order, or a lawful request from a government authority, we are obligated to provide information to the relevant authority.
5. Cookie Policy
Our website uses cookies. Cookies are small text files stored in your browser that improve your experience using the site.
- Essential cookies: Required to maintain login sessions and ensure security — these cannot be disabled.
- Functionality cookies: To remember language preferences and other personal settings.
- Analytics cookies: To understand which pages are visited most — helpful for improving site performance.
You can delete cookies or stop accepting new ones at any time through your browser settings. However, this may limit some features of the site.
6. Data Security Measures
577 bed treats the security of your information as its highest priority. We have adopted industry-standard technical and organisational measures:
- SSL/TLS encryption is used for all data transfers.
- Passwords are stored as encrypted hashes — no staff member can view them directly.
- Server access is strictly controlled and available only to authorised personnel.
- Regular security audits and vulnerability assessments are conducted.
- OTP verification is mandatory for user payment transactions.
However, no one can guarantee 100% security on the internet. If you ever believe your account information has been compromised, contact us immediately through our 24/7 live chat service.
7. Data Retention Period
We retain your information for as long as your account is active. Even after an account is closed or becomes inactive, transaction records and identity verification information may be retained for a specified period to meet legal and regulatory obligations. After that period, the information is securely deleted.
8. Your Rights
As a user of 577 bed, you have the following rights:
- Right to access: You can request to know what information we hold about you.
- Right to correction: You can request correction of any inaccurate information.
- Right to deletion: You have the right to request deletion of your information in certain circumstances, though complete deletion may not be possible if legal obligations apply.
- Right to object to processing: You can withdraw consent for marketing communications at any time.
- Data portability: You can request your account information in a structured file.
To exercise these rights, please contact our support team. We will respond to your request within a reasonable time.
9. Protection of Minors' Information
The minimum age to use 577 bed's services is 21 years. We do not knowingly collect information from persons under the age of 21. If we become aware that a minor's information has been stored in our system, it will be deleted immediately and the associated account will be closed. For more details on responsible gaming, please read our Responsible Gaming guide.
10. Third-Party Links
Our platform may occasionally reference third-party services (such as payment services). 577 bed is not responsible for the privacy policies of those third-party sites or services. We recommend that you read their own privacy policies.
11. Changes to This Policy
577 bed may update this privacy policy at any time due to business needs or legal changes. If significant changes are made, we will notify you via the site or to your registered email address. Continued use of the service after changes are made will be considered acceptance of the updated policy.
It is also important to read our Terms and Conditions alongside this privacy policy, as both documents together govern the terms of your account use.
12. Contact
If you have any questions, feedback, or requests regarding this privacy policy, please contact us:
- 24/7 Live Chat — directly from any page on the site
- Email: [email protected]
Our support team is able to assist in both Bengali and English.
Related Important Pages
Reading our other legal and support pages will give you a full understanding of your rights and responsibilities.